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TestOptim AI Help Center

How can we help?

The TestOptim Help Center has step-by-step guides for setting up projects, running AI exploration, generating and running tests, reviewing issues, and troubleshooting common problems.

Start here

  1. 1How TestOptim works: explore, generate, run, fixTestOptim tests your web app in five steps you start yourself. It explores your app, writes test cases, runs them, reports bugs and re-checks fixes.
  2. 2Create your account and verify your emailSign up with an email and password, or with Google or GitHub, and confirm your email with a 6-digit code. Your personal organization is created automatically.
  3. 3Start your free trial or choose a planAfter you verify your email, pick a plan. Solo starts with a 14-day free trial and no credit card. Startup and Growth are paid from the first day.
  4. 4Quick start: find your first bugsGo from a new account to a list of real bugs in five steps. Create a project, explore your app, generate test cases, run a few tests and review the issues.

Browse by topic

  • Getting started

    Set up your account and run your first test in minutes.

    • How TestOptim works: explore, generate, run, fix
    • Create your account and verify your email
    • Start your free trial or choose a plan
    4 articles
  • Projects

    Create and configure projects, environments, and test credentials.

    • Create your first project
    • Add login credentials so TestOptim can sign in
    • Let TestOptim through Cloudflare bot protection
    4 articles
  • Exploration & knowledge

    Let TestOptim explore your app and build up knowledge about its pages and flows.

    • Explore your app to build the knowledge base
    • Review what exploration found: pages, flows and entities
    • Edit the knowledge base and improve it with AI
    5 articles
  • Test cases

    Generate, write, review, and organize the test cases that cover your app.

    • Generate AI test cases for your web app
    • Review, edit, exclude or delete test cases
    • Add a manual test case in plain language
    3 articles
  • Test runs & results

    Run tests, follow progress, and understand your results.

    • Run your tests (all, selected or one) and stop a run
    • Run only the tests for areas that changed
    • Read test run results and watch recordings
    3 articles
  • Issues

    Triage the bugs TestOptim finds and track them through to resolution.

    • Review issues found by TestOptim
    • Mark an issue fixed and let TestOptim verify the fix
    • Assign issues and discuss them in comments
    4 articles
  • Integrations & API

    Connect TestOptim to Slack, Jira, GitHub, and your own tooling.

    • Connect Slack and use /testoptim commands
    • Connect Jira and sync issue status
    • Re-explore automatically on every GitHub push
    4 articles
  • Team & roles

    Invite teammates and control what each role can do.

    • Invite teammates to your organization
    • Roles and permissions: who can do what
    • Accept an invitation to join a team
    4 articles
  • Account & notifications

    Manage your profile, security, and notification preferences.

    • Choose which email and in-app notifications you get
    • Manage your profile, password and sessions
    2 articles
  • Plans & billing

    Understand plans, usage limits, invoices, and payment details.

    • Compare plans and what each limit means
    • Track your TestOptim usage and buy top-up packs
    • Upgrade, downgrade or cancel your TestOptim plan
    3 articles
  • Troubleshooting

    Fix common problems and find out how to reach support.

    • "Already in progress for this project" error
    • "No active subscription" or "Subscription needs attention"
    • "You have reached your limit" in TestOptim
    8 articles