TestOptim AI Help Center
How can we help?
The TestOptim Help Center has step-by-step guides for setting up projects, running AI exploration, generating and running tests, reviewing issues, and troubleshooting common problems.
Start here
- 1How TestOptim works: explore, generate, run, fixTestOptim tests your web app in five steps you start yourself. It explores your app, writes test cases, runs them, reports bugs and re-checks fixes.
- 2Create your account and verify your emailSign up with an email and password, or with Google or GitHub, and confirm your email with a 6-digit code. Your personal organization is created automatically.
- 3Start your free trial or choose a planAfter you verify your email, pick a plan. Solo starts with a 14-day free trial and no credit card. Startup and Growth are paid from the first day.
- 4Quick start: find your first bugsGo from a new account to a list of real bugs in five steps. Create a project, explore your app, generate test cases, run a few tests and review the issues.
Browse by topic
Getting started
Set up your account and run your first test in minutes.
- How TestOptim works: explore, generate, run, fix
- Create your account and verify your email
- Start your free trial or choose a plan
Projects
Create and configure projects, environments, and test credentials.
- Create your first project
- Add login credentials so TestOptim can sign in
- Let TestOptim through Cloudflare bot protection
Exploration & knowledge
Let TestOptim explore your app and build up knowledge about its pages and flows.
- Explore your app to build the knowledge base
- Review what exploration found: pages, flows and entities
- Edit the knowledge base and improve it with AI
Test cases
Generate, write, review, and organize the test cases that cover your app.
- Generate AI test cases for your web app
- Review, edit, exclude or delete test cases
- Add a manual test case in plain language
Test runs & results
Run tests, follow progress, and understand your results.
- Run your tests (all, selected or one) and stop a run
- Run only the tests for areas that changed
- Read test run results and watch recordings
Issues
Triage the bugs TestOptim finds and track them through to resolution.
- Review issues found by TestOptim
- Mark an issue fixed and let TestOptim verify the fix
- Assign issues and discuss them in comments
Integrations & API
Connect TestOptim to Slack, Jira, GitHub, and your own tooling.
- Connect Slack and use /testoptim commands
- Connect Jira and sync issue status
- Re-explore automatically on every GitHub push
Team & roles
Invite teammates and control what each role can do.
- Invite teammates to your organization
- Roles and permissions: who can do what
- Accept an invitation to join a team
Account & notifications
Manage your profile, security, and notification preferences.
- Choose which email and in-app notifications you get
- Manage your profile, password and sessions
Plans & billing
Understand plans, usage limits, invoices, and payment details.
- Compare plans and what each limit means
- Track your TestOptim usage and buy top-up packs
- Upgrade, downgrade or cancel your TestOptim plan
Troubleshooting
Fix common problems and find out how to reach support.
- "Already in progress for this project" error
- "No active subscription" or "Subscription needs attention"
- "You have reached your limit" in TestOptim